Frequently Asked Questions
Common questions from customers during evaluation, deployment, and O&M. For anything not covered here, contact us directly for a dedicated answer.
In open environments, AMALAX LoRa single-lamp controllers reach 2–5km. In complex environments with obstructions (industrial plants, tunnels), real-world coverage radius is 300–800m. A single concentrator (gateway) supports 500+ terminal devices; large projects cascade multiple gateways for full-site coverage.
No. AMALAX uses LoRa wireless protocol — all control data and sensor telemetry are transmitted wirelessly, requiring no additional communication cables. Luminaires use existing 220V supply lines; only the single-lamp controller module is added inside the fixture. Short installation period with minimal production disruption.
AMALAX offers two accuracy modes: ① Standard LoRa mode: 3–10m accuracy, wide coverage, suitable for large general areas. ② UWB enhanced mode: ≤ 30cm accuracy, for safety-critical zones in nuclear plants, mines, and chemical facilities requiring precise area control. Both modes can be mixed within the same deployment.
A single AMALAX lighting management platform instance supports 50,000+ terminal devices (fixtures + positioning tags combined). The distributed gateway architecture allows horizontal scaling. Current largest single-project deployment: 8,000 fixtures and 3,000 positioning tags.
Yes. AMALAX platform is available as SaaS cloud edition (ready to use, annual subscription) and private on-premise edition (one-time purchase, data never leaves the customer network). Government projects and sensitive facilities (nuclear, defense) typically choose private deployment.
Traditional smart street lights mainly provide remote on/off and dimming — single-function. A lighting base station additionally integrates LoRa communication nodes, UWB/BLE positioning anchors, and sensor expansion interfaces, making the fixture simultaneously capable of lighting control, data transmission, and personnel positioning. The key distinction: a lighting base station is IoT infrastructure; a traditional smart street light is simply a remotely controllable appliance.
AMALAX has completed large-scale deployments in: industrial parks (manufacturing, automotive), coal mines (underground lighting & positioning), utility tunnels (power/gas/water), nuclear power plants, municipal roads, chemical parks, construction sites, and smart campuses. See the Solutions pages for vertical-specific details.
Core AMALAX products hold 3C (China Compulsory Certification), CE (EU Declaration of Conformity), and FCC (US Federal Communications Commission) certifications, qualifying for domestic and export sales. The company holds ISO 9001:2015 quality management system certification and has co-authored multiple GB/T industry standards. Explosion-proof variants additionally hold Ex certification for mine and chemical environments.
LoRa's core advantages in industrial environments: ① Long range — 2–5km in open areas, 300–800m in complex facilities, one gateway covers a large plant; ② Strong penetration — passes through multiple concrete walls and metal obstacles; ③ Ultra-low power — button-cell batteries in positioning tags last 1–3 years; ④ High interference resistance — Sub-GHz band is far less congested than WiFi/Bluetooth. Zigbee covers only 10–100m; WiFi is power-hungry; NB-IoT depends on carrier network availability. None match LoRa for large-scale indoor industrial mesh networks.
A brief outage per fixture is required, but the duration is very short — 15–30 minutes per single-lamp controller installation. Projects use a zone-rotation approach: one zone is taken offline at a time while the rest remain lit. Large projects schedule installation during planned maintenance windows to minimize any production impact.
Minimal. The LoRa wireless approach requires no new communication conduits — no wall cutting or cable runs. Controllers are installed inside the luminaire housing without affecting lighting function. Platform software deployment and commissioning do not interfere with field equipment. Based on completed projects, typical installation pace is 2–3 working days per 100 fixtures, without disrupting normal operations.
AMALAX lighting base stations support: LoRaWAN 1.0.4 (primary protocol for lighting control and environmental sensor data), UWB (ultra-wideband, for high-precision personnel positioning), and BLE 5.0 (for basic positioning and tag configuration). Concentrators connect to the cloud platform via Ethernet or 4G/5G, supporting standard MQTT and industrial Ethernet protocols.
Battery life depends on positioning mode and reporting frequency: ① BLE mode (5-second reporting interval): button-cell battery lasts approx. 6–12 months; ② UWB mode (1-second reporting): rechargeable lithium battery lasts 3–7 days, magnetic charging takes ~2 hours; ③ Hybrid mode (BLE when stationary, UWB when moving): rechargeable version lasts 5–10 days. Safety-critical sites (mines, nuclear plants) typically use rechargeable tags with shift-based charging rotations.
Yes. The AMALAX platform provides standard REST APIs and MQTT data subscription interfaces, allowing lighting status, energy data, personnel positions, and alert events to be pushed to existing ERP/MES/safety management systems. The platform can also receive control commands from DCS/SCADA — for example, automatically dimming fixtures in a zone when equipment shuts down. Integration specifications are developed jointly with the customer IT team during project implementation.
AMALAX enforces security at three levels: ① Transmission: LoRaWAN data uses AES-128 end-to-end encryption; cloud communication is fully HTTPS/TLS encrypted. ② Storage: cloud data is hosted in compliant domestic data centers; private on-premise deployment keeps all data within the customer network. ③ Access control: role-based permission management limits staff to authorized data only; a complete audit log is maintained for all operations.
Standard hardware warranty: 2 years (3 years for explosion-proof variants). Cloud platform software is subscription-based; all version upgrades and security patches are included during the subscription period. After-sales services include: 24/7 remote technical support hotline, on-site repair within 48 hours (major cities), and platform customization. Large projects can sign dedicated SLA agreements.
Yes. AMALAX solutions are configurable by fixture count and feature module, with a minimum deployable project size of 20 fixtures. Small projects typically choose the starter package (single-lamp controllers + one concentrator + basic platform), keeping upfront hardware costs low with monthly/annual platform subscriptions. The system scales seamlessly as the project grows — no initial investment is wasted.
Based on completed project data, payback periods typically range from 2–4 years, depending on: ① Original fixture efficiency (older HPS lamps yield faster payback); ② Daily operating hours (24/7 facilities recover faster); ③ Local electricity tariffs. Example: replacing 500 HPS fixtures in an industrial plant with LED + smart control yields ~45% energy savings; at ¥0.8/kWh, annual savings are ¥300,000–500,000 against a one-time investment of ¥800,000–1,200,000 — payback in roughly 2–3 years.
SaaS cloud edition: upgrades are applied automatically by AMALAX engineers in the background without any customer action — all feature upgrades are included in the subscription. Private on-premise edition: upgrade packages and remote-assisted upgrade services are provided; major releases 1–2 times per year, security patches on demand. On-site hardware firmware is updated via OTA push from the platform — no field visit required; staged rollout is supported to minimize risk.
AMALAX lighting base stations provide standardized sensor interfaces supporting 6+ sensor types, including illuminance, temperature/humidity, smoke, and combustible gas (CH₄), carbon monoxide (CO), and hydrogen sulfide (H₂S) detectors. Each base station draws <2W in standby and reports data on a configurable cycle (30 seconds by default). Abnormal readings trigger real-time platform alerts, and additional sensors such as SO₂, NH₃, and VOC can be added on demand — meeting environmental safety monitoring needs for chemical plants, mines, and similar sites.
Contact us to get dedicated technical support
Contact Us Now